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StudentTechSupport@lgmobilereg.com
530-895-2925
Learning Resource Center 120
UserSupportServices@lgmobilereg.com
530-895-2888
Learning Resource Center 120
What is a Mobile Authenticator?
A mobile authenticator is a two-factor authentication method that adds an extra layer of security to your Butte College account with the help of a third party application. By requiring a unique code generated on your mobile device in addition to your password, it enhances security and protects against password theft. Mobile authenticators are convenient to use, free to download, widely supported and often work when other services are unavaiable.
Does a Mobile Authenticator cost anything?
No. All the authenticator's we recommend will be free and secure to use.
Will I need to enter a password for the Mobile Authenticator?
No passwords are used with the app. It will generate a code that will be configured with your Butte College account.
How do I get a Mobile Authenticator?
Mobile Authenticators are hosted by a number of sites. Here are three we recommended.
Setting up the Authenticator Application:
The following will guide you on setting up the authenticator app.
1) Have a Mobile Authenticator app installed on your mobile device.
2) Go to http://bcportalguard.lgmobilereg.com
3) Look for the selection Mobile Authenticator, click Enable mobile authenticator.
4) Select your Phone Type. (iPhone, Android, BlackBerry or Windows)
In Entry Description enter your full Butte College Email and click Contine.
5) You should see a QR Code appear on the screen. You will have to scan this QR Code from the authenticator application. Directions for this should be within the application you're using. Enter that code into the given spot.
6) If successful you should get Mobile Authenticator Enabled Successfully.
At this point the code generated in the authenticator will work for your Butte 2nd Factor / One Time Passcode.